About
The question Jack asked.
Andrew Trawick founded Intelisys Corporation in the early 1990s and led it until its sale in 2002. During those years, a board member named Jack asked him a question about what the job actually is. The answer took one sentence and years to understand.
“Your job is to say no to everyone so everyone succeeds.”
Your most powerful yes is often a well-timed no.
The framework is deliberately sector-agnostic. It has been applied across businesses, nonprofits, public agencies, schools, and health systems, and the finding is consistently the same. The vocabulary moves. The eight do not.
The 8 Hats™ Framework is a capability of The Truvian Group, which has delivered work in more than 40 countries across telecommunications, technology, aerospace and defense, and the U.S. federal government.